CartBounty – Save and recover abandoned carts for WooCommerce

I use this plugin since 2 month and it is really helpful.
Recommended.

Good plugin

Nem no gratuito tem o envio de email – que péssimo

Not even the free version has email sending – how terrible

We were using the Free version of this plugin until recently. Client had reported the website being horrendously slow to load via the admin & on the frontend when visiting Product category / Product pages.

Turns out the root cause was this plugin. The table used by this plugin had nearly 2 millions records of data associated with it. I would assume because the sheer number of “anonymous carts” which were being saved. So i would certainly not recommend leaving the “Exclude anonymous carts” setting off.

For some reason while viewing almost any page in the Admin area, or viewing a Product Category / Product page on the frontend it seems to query the entire dataset from the plugin table causing massive overheads to load time. So it’s clearly not very well optimized to cope with a large volume of data.

Would be nice if there was an automated way to remove the data e.g. Carts older than 1 month old. Or to bulk delete data (rather than 1 page at a time). Rather than having to manually do this in the Database.

Also the ability to stop bots creating abandoned carts is locked behind the PRO version. Which alongside the above, feels like it should just be built in. Otherwise you’re bound to hit performance problems sooner or later and forced to upgrade.

All of the above means the free version of this plugin is unusable to us going forward. Perhaps we wouldn’t have run into issues if we’d had turned on “Exclude anonymous carts” to begin with. But without as easy way to remove all the old data the damage has already been done.

We’ve moved to using Mailchimp’s built in Abandoned Cart functionality since Mailchimp is already used for customer signups.

• This topic was modified 11 months, 1 week ago by nukurt.
• This topic was modified 11 months, 1 week ago by nukurt.
• This topic was modified 11 months, 1 week ago by nukurt.
• This topic was modified 11 months, 1 week ago by nukurt.

I was looking for a abandoned cart plug in that wasn’t so much for running email prompts to customers, as to help me understand root cause of abandonment. This gives me great data, and is simple to get started with.