WooCommerce Tax (formerly WooCommerce Shipping & Tax)

Works great for most cases. It auto fetches and calculates the state (US) and an additional county or city sales taxes. It also takes into account regions without taxes within states that do have tax. Customer support is friendly and helpful. It currently does not assist or support tax exempt customers (Non-Profits and B2B), particularly for admin placed orders, but hopefully it will in time!
https://woocommerce.com/feature-request/tax-exemption-support/

Nowhere in the description does it say the plugin depends on Jetpack, yet support informed me that it uses Jetpack’s backend services. That means I’m forced to follow Jetpack’s terms even though Jetpack isn’t installed on my site.

On top of that, WooCommerce is often suggested as a good option for “high-risk” industries like CBD, alcohol, or firearms accessories, but in practice Automattic blocks exactly those merchants from using WooCommerce Tax. This makes it very difficult to actually run a store in these categories.

When I asked for clarification, WooCommerce support told me I should abandon this plugin and instead go use Avalara or TaxJar. If that’s the real answer, then the dependency and restrictions should be clearly stated in the plugin description up front so merchants don’t waste their time.

• This topic was modified 6 months, 3 weeks ago by indanvil.
• This topic was modified 6 months, 3 weeks ago by indanvil.

Title says all. Thanks for removing this dependency. Its the best change we’ve all been waiting for.

It was reckless to update the plugin can caused error to my website, customers was so panic and they had to cancel my orders.

Releases a plugin that isn’t properly tested which causes 100s of sites to go down, cool stuff