ChatBot for eCommerce – WoowBot

Thanks for this plugin. setup is easy

Thanks for the quick, kind answers about the question.

so so kind!!! everything is perfect!

• This topic was modified 2 years, 7 months ago by gce7.

The plugin is easy to use and the support is great! Highly recommended.

Excellent support! The team was incredibly helpful and supportive throughout.

Great product for the money. Extremely responsive support. This is really a must have for any woo commerce site.

I highly recommend you avoid the payed version of this plugin.

I purchased the pro WPBot/WoowBot (they seem to share a code base) with all the additional plugins after trying the WPBot free version. Unfortunately, as soon as I installed the Pro version I started getting errors. When I asked for help the support team asked me for the administrative login for my site, that should have been the red flag that led me to request a refund on the spot, but I decided to give the team a chance anyway, just without my admin password.

After fixing one bug by sending me a new version, I ran into more bugs. Each time I put in a support ticket and finally when the bot no longer had a close button on the panel, and returned search results that were very poorly formatted such that they were unreadable I asked for a refund since I couldn’t use the bot as advertised. There were just too many bugs.

However, when I asked for the refund the support team said it was past seven days, so they could not refund digital goods after seven days… seriously… I gave them weeks to fix it, and when it didn’t work they tell me I’m too late.

I would seriously avoid this plugin and save yourself some money, find a more professional team with a polished product. Sure, they are responsive, but I couldn’t keep this product on my online store since it would drive customers away given how broken it was.

I’m not sure how this has 21 5 star reviews, but I would read them all carefully as it’s not uncommon for shops like this to buy good reviews, or get colleagues and friends to review.

If you think of trying this out, please don’t hesitate to reach out to me and I can show you how broken it is on a live site, would love to save you the hassle that I had to go through. I would probably avoid anything made by Quantum Cloud.

• This topic was modified 5 years, 6 months ago by tobifjellner (Tor-Bjorn “Tobi” Fjellner).