WP Easy Pay – Payment and Donation form Builder for Square

We had an issue in payment processing on our website, where screen was freezing and never reaching payment success screen. The bug was reported to WP Easy Pay support and Muhammad Usama Azad helped by quickly troubleshoot and fix the bug on our wordpress website.

We have raised an issue more than a week ago. We have provided them with everything, including a staging copy of our site, so they can troubleshoot the issue, but support has been really slow. Now, we need to consider migrating to an alternative solution.

I had recently purchased the WP EasyPay plugin for creating a membership renewal and payment form. Setting up the form and notifications was very easy and though its Live Payment mode worked right out of the box, I encountered a problem with getting the Test Payment mode to connect to Square. There was also a small glitch with a radio button group in the form.
When I contacted WPExperts support, I quickly received a response. After exchanging some additional info, Muhammad Usama Azad was able to fully resolve both issues. The WP EasyPay plugin works great and I’m really pleased with the prompt and professional technical support that was provided. Many thanks!

Technical skills are very good but time difference means question and response separated by a day which results in multiple days to resolve an issue.

I have had two minor issues with the plugin over the few years that I have used it. Both times, the support team was very responsive and solved the issues in a timely manner.