WP Help

For an agency delivering a lot of websites for users with little or no knowledge of WordPress, this is a gem!
I can combine general docs from a central hub, so I only have to maintain it one place, with local docs for the customized functions.
It’s simple, but I can use most blocks in the help documents.

I noticed that the images, CSS, and JS files were not loading properly (had 403 error) in the admin page for this plugin for my sites on Siteground hosting, so I contacted Siteground. Long story short, they have a security rule which blocks the WP Help directory due to a previous security issue. Although the plugin will technically still work, the images and formatting will be messed up, and you can’t save your preference settings. If you get on chat with SG and get a ticket created, a senior dev can disable this security setting to get WP Help to work properly, but it’s kind of a big pain.

• This topic was modified 1 year ago by Brian Shim.

This is an amazing plugin – the kind of thing you don’t know you need. For managed hosting, it’s perfect. I’ve created help articles for clients on our own website and I can push them out to all our hosted sites – how to create a new post, how to add a user, how to add a page to the menu, etc. I can also tailor how-to docs to a specific website and add them just to that website. Best of both worlds.

Please keep this up – it’s saving me a ton of time and effort with client support. A+

This is one of the best plugins you can find. Does what is says, clean and nice. The sync feature is just elegant, bust also very useful. Good for anyone, and a must have for agents and their clients.

Congratulations on this practical plugin.

Make a habit of installing it at the start of a site’s development and add the important points for the site’s documentation as you go along.

Who hasn’t found themselves at a loss when returning to a site 3 months later, having forgotten why a particular extension was installed or a particular organisation chosen?