LiveChat – Live Chat Plugin for WP Websites
Best live chat and help desk plugin for WordPress websites. Add the LiveChat widget to engage visitors and provide real‑time customer support! 🚀
4.6(98 reviews)
·10K+ active installs·Updated 2 months agoAs of April 2026, LiveChat is a WordPress chatbot plugin with 10K+ active installations and a 4.6/5 rating from 98 reviews. It has been downloaded 1.3M+ times in total. Requires WordPress 4.4+ and PHP 7.2+. Available on WordPress.org since 2010. Recently updated within the last 3 months. Download volume is stable this week. Support resolution rate: 0%. Top alternative: AI Engine – The Chatbot, AI Framework &….
4.6/598 reviews
10K+active installs
0%resolved
16 yearssince 2010
Overview
Want to communicate with visitors while they’re browsing your site? With the LiveChat plugin for WordPress, you can add a live chat widget that lets you connect with customers in real time, answer questions instantly, and offer top-notch customer support.
You can also use the chat widget to send personalized messages, collect leads, or act as a contact form when you’re offline. It’s the best live chat and AI customer support plugin for WordPress websites.
Whether you run a blog, online store, or service business, live chat software helps you:
- Connect with customers instantly.
- Improve customer satisfaction scores.
- Capture more leads and close more sales.
LiveChat is designed for WordPress users who want to offer fast, professional support — without adding friction to the user expe…
Screenshots
Ratings & Reviews
4.698 reviews
5 ★
87
4 ★
0
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1
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2
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8
Recent Reviews
A solid live chat solution for a small or large business / web experience.
by antonmccoy·1 week ago
This is a great product, with both great AI and human support if you have any issues.
Great support!
by auroraarcade·5 months ago
Very easy to use, installation process was simple(install activate login done pretty much), responsive staff which are very quick to answer any questions you need! Runs fast on the website and plenty of features.
Overpriced , unethical charges
by joejac1·6 months ago
Overpriced, Hidden Fees, and Shady Practices – Stay Away! ⭐☆☆☆☆
My experience with the LiveChat app for WordPress has been nothing short of awful. They charged me for a service that was never provided, and when I reached out for help, they refused to refund my money.
On top of that, their service is extremely overpriced. What they advertise as a complete chat solution is misleading — there are hidden fees at every step. To get a fully functional chat system, you’ll end up paying nearly triple what other reputable companies charge for the same features.
Their customer support was dismissive and offered no real solutions. It feels like they are more focused on squeezing as much money as possible out of customers rather than providing a reliable, honest service.
Avoid this company at all costs. There are far better, more transparent, and fairly priced alternatives available.
Meh, not worth the 14 day trial, cost too high
by headly·9 months ago
I found this not free plugin is less than customizable, cannot see why it has all these solid reviews. May be worth 99 cents a month, not $20. And yes, I am a developer with 25+ years of experience.
The best of the best
by efe84·1 year ago
Livechat is the best in the world. I sed many different chat plugins but functionality and customer support is the best on live chat. Really recommend
Download Trends
Today: 91Yesterday: 116This week: 676Period total: 164K
Compatibility
| WordPress | 4.4+ requiredTested up to 6.9.4 |
| PHP | 7.2+ required |
Version Adoption
v5.0
67.8%
v4.5
24.0%
Other
8.3%
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Frequently Asked Questions
Changelog
5.0.11
- Fixed TypeError in WooCommerce cart integration when variant data has unexpected format
Contributors
Plugin data sourced from WordPress.org. Analysis and metrics by PluginSift.