SlimStat Analytics

A recent update didn’t go well for me, but Parham and the support team worked diligently (and seemingly tirelessly) to investigate and solve the problem. (If you’ve seen a few recent updates, I’ll take credit for those.)

I’ve used SlimStat for many, many years, and don’t know a better way of getting a sense of who is visiting the site. This was the first time that I had an issue, and I’m amazed at how much time and energy they devoted to my problem (for my meager $39/year).

Everyone thinks there’s just WordPress, but there are thousands of different plugins and just as many server settings and, therefore, millions of different configurations that could cause problems. If you have a problem, these guys will work with you to solve it.

It’s the best stats plugin that I used, and the best support team that I’ve needed. (Thanks guys!)

I had trouble getting the browser cap to stay on. I contacted SlimStat support, and they were exceptionally helpful in solving the problem. They worked with me repeatedly until the browser cap problem was fixed. I am impressed with the quality of support they provided.

the lastest update Version 5.4.1 is the worst I have ever used.

• This topic was modified 3 weeks, 2 days ago by Ryan.

fantastic plugin, fast and good filter options

Last update to version 5.4 made the site slow and causing 503 errors. This is terrible. Every time you change something, you break everything. I uninstalled it and will get a better competitor.

• This topic was modified 11 months, 1 week ago by Marcia.
• This topic was modified 3 weeks, 4 days ago by Marcia.