WP Support Ticket
User support plugin. Registered users will be able to create/ reply support tickets. Admin can reply on the tickets from admin panel.
3.7(6 reviews)
·90 active installs·Updated 2 years agoAs of April 2026, WP Support Ticket is a WordPress reply plugin with 90 active installations and a 3.7/5 rating from 6 reviews. It has been downloaded 13K+ times in total. Requires WordPress 2.0.2+ and PHP false+. Available on WordPress.org since 2014. Last updated 2 years ago — may have compatibility concerns. Top alternative: Comment Reply Email Notification.
3.7/56 reviews
90active installs
13K+total downloads
12 yearssince 2014
Overview
Use this plugin to create your very own customer support system. Let customers of your site to generate a support ticket whenever they require assistance from you, and you will be able to solve their issues by posting replies to the tickets. The customers will get email notifications when you post a reply message to the ticket.
- Registered Users / Customers can create support tickets.
- Customers can search tickets from tickets list.
- Admin can reply on support tickets from admin panel.
- Files can be attached to the reply messages. Supported files that can be uploaded are jpg, jpeg, png, gif, doc, docx, pdf, zip ( Multiple files can be attached in the PRO version with option to select which type of files can be uploaded. )
- Ticket can be marked as Open / Closed / Resolved from admin panel. If…
Screenshots
Ratings & Reviews
3.76 reviews
5 ★
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4 ★
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Compatibility
| WordPress | 2.0.2+ requiredTested up to 6.2.9 |
| PHP | false+ required |
Top Alternatives to WP Support Ticket
Frequently Asked Questions
Changelog
3.4.7
- Bug fixed.
Contributors
Plugin data sourced from WordPress.org. Analysis and metrics by PluginSift.