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Customer Support Ticket System & Helpdesk Plugin for WordPress icon

Customer Support Ticket System & Helpdesk Plugin for WordPress

Create a support ticket system in WordPress. Manage customer inquiries, agents, priorities, and more with this flexible helpdesk plugin.

By emarket-design·Helpdesk·Free
4.3(27 reviews)
·400 active installs·Updated 7 months ago
DownloadVisit HomepageCompare

As of April 2026, Customer Support Ticket System & Helpdesk Plugin for WordPress is a WordPress helpdesk plugin with 400 active installations and a 4.3/5 rating from 27 reviews. It has been downloaded 53K+ times in total. Requires WordPress 4.5+ and PHP false+. Available on WordPress.org since 2014. Top alternative: SupportCandy – Helpdesk & Customer….

4.3/527 reviews
400active installs
53K+total downloads
12 yearssince 2014

Overview

LIVE DEMO SITE
WP Ticket Starter Demo Site
Powerful | Easy to use | Beautiful

Customer Support Ticket System is a powerful helpdesk plugin for WordPress that helps you manage customer support directly from your website. Whether you’re a freelancer, agency, or business, you can create, assign, and track tickets with ease — no third-party systems required.

Allow users to submit support tickets via a frontend form. Manage them through a simple, intuitive dashboard. Automatically notify customers and support agents via email. Assign agents, set priorities, track ticket status, and improve response times.

Introduction Video to get you started

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Read full description on WordPress.org

Screenshots

Ratings & Reviews

4.327 reviews
5 ★
20
4 ★
2
3 ★
1
2 ★
1
1 ★
3

Compatibility

WordPress4.5+ requiredTested up to 6.8.5
PHPfalse+ required

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Frequently Asked Questions

Changelog

6.0.4

  • FIXED Resolved an issue while saving form settings
View full changelog on WordPress.org

Contributors

Safiye DumanSafiye Dumanemarket-designemarket-design
Plugin Info
Version
6.0.4
Last Updated
Sep 4, 2025
WP Requires
4.5+
Tested Up To
6.8.5
PHP Requires
false+
Active Installs
400
Downloads
53K+
Added
Dec 3, 2014
Business
Free

Tags

helpdeskticket systemsupport systemsupport ticketcustomer support

Developer

E
emarket-design
10 plugins0.0M+ total installs
View all plugins →

Quick Compare

Customer Support Ticket System &… vs SupportCandy – Helpdesk & Customer…→Customer Support Ticket System &… vs Fluent Support – Helpdesk & Customer…→Customer Support Ticket System &… vs JS Help Desk – AI-Powered Support &…→

Plugin data sourced from WordPress.org. Analysis and metrics by PluginSift.