Create a support ticket system in WordPress. Manage customer inquiries, agents, priorities, and more with this flexible helpdesk plugin.
As of April 2026, Customer Support Ticket System & Helpdesk Plugin for WordPress is a WordPress helpdesk plugin with 400 active installations and a 4.3/5 rating from 27 reviews. It has been downloaded 53K+ times in total. Requires WordPress 4.5+ and PHP false+. Available on WordPress.org since 2014. Top alternative: SupportCandy – Helpdesk & Customer….
LIVE DEMO SITE
WP Ticket Starter Demo Site
Powerful | Easy to use | Beautiful
Customer Support Ticket System is a powerful helpdesk plugin for WordPress that helps you manage customer support directly from your website. Whether you’re a freelancer, agency, or business, you can create, assign, and track tickets with ease — no third-party systems required.
Allow users to submit support tickets via a frontend form. Manage them through a simple, intuitive dashboard. Automatically notify customers and support agents via email. Assign agents, set priorities, track ticket status, and improve response times.
Introduction Video to get you started
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| WordPress | 4.5+ requiredTested up to 6.8.5 |
| PHP | false+ required |
Plugin data sourced from WordPress.org. Analysis and metrics by PluginSift.