Zendesk Chat
Zendesk Chat (previously Zopim) lets you monitor and chat with visitors surfing your store in real-time. Impress them personally and ease them into th …
4(27 reviews)
·10K+ active installs·Updated 5 years agoAs of April 2026, Zendesk Chat is a WordPress chat plugin with 10K+ active installations and a 4/5 rating from 27 reviews. It has been downloaded 1.3M+ times in total. Requires WordPress 3.1+ and PHP false+. Available on WordPress.org since 2010. Last updated 5 years ago — may have compatibility concerns. Download volume is stable this week. Top alternative: Joinchat.
4/527 reviews
10K+active installs
1.3M+total downloads
16 yearssince 2010
Overview
Did you know that 83% of consumers need some kind of customer support when making an online purchase? And 45% of customers abandon an online transaction if their questions or concerns are not addressed quickly.
Businesses that interact with potential customers online are better placed to build a connection and increase their revenues. The Zendesk Chat app will let you answer your customer’s questions in real time and ease them into a purchase.
With Zendesk Chat, visitors to your website will be able to chat directly with you through the widget and you can manage multiple conversations through the online Dashboard.
Key Features
- Mobile Optimized: Your customers can chat with you from any device using our mobile optimized chat widget
- Proactive Chat: Rather than chatting with every single p…
Screenshots
Ratings & Reviews
427 reviews
5 ★
18
4 ★
1
3 ★
2
2 ★
1
1 ★
5
Recent Reviews
Nothing Works
by Lexiol·6 years ago
Nothing works. Not even their website on mobile.
Very Useful and FREE!!!!
by netart.gr·6 years ago
It is a very useful chat plugin.
It offers live chat support for 1 agent (for free) BUT if you don’t have too much traffic that is enough. It is very customizable and it has a mobile app so as the user can answer chat through his mobile whenever he is online. Finally, I love it’s email summary feature. It sends a summary of your converstion to your email
Slow down any website
by ateya3d·6 years ago
It’s Slow down any website, and no any support
I like Zendesk a lot but WP plugin is disaster
by Marin Stoyanov·8 years ago·1 reply
I thought that installing the plugin made by Zendesk team will be easy and i won’t face any issues. Instead now I’m here and I write my review.
WordPress Zendesk plugin is real disaster. It doesn’t allow me to login to my account. I’m sure that my password and email are correct. I tripe-checked them and they are correct but the plugin doesn’t allow me to login to my existing Zendesk account.
Some suggestions for the authors:
1) We live in 21st century, logging with my real Zendesk username and password is real thread. Instead you can use API key, provide temporary access key or use other more intelligent way to associate WP website with Zendesk account
2) Most WP plugins, that require configuration after being activated, usually have a Settings link next to ‘Details’. You’re huge enough to do it.
- This topic was modified 8 years, 2 months ago by Marin Stoyanov.
Cuidado. Cobrança automatica.
by Rodolfo·9 years ago
Cuidado. Instalei o Zopim e paguei por 2 agentes por 6 seis meses. Após isso o sistema renovou automaticamente, mesmo sem meu site estar no ar mais e mesmo sem usar o sistema deles. Entrei em contato e me informaram que não devolveriam o dinheiro porque já havia passado o tempo para reclamar e que isso estava previsto, quando assinei. Tenho os e-mails, que compravam isso. Tomem muito cuidado! Não recomendo!
Download Trends
Today: 19Yesterday: 13This week: 128Period total: 10K
Compatibility
| WordPress | 3.1+ requiredTested up to 5.5.18 |
| PHP | false+ required |
Version Adoption
v1.4
97.9%
Other
2.1%
Top Alternatives to Zendesk Chat
Frequently Asked Questions
Changelog
1.4.18
- Tested on WordPress v5.5
Contributors
Plugin data sourced from WordPress.org. Analysis and metrics by PluginSift.