Zupportly – WordPress Helpdesk & Customer Support Ticket System

<strong>Overview Dashboard</strong> — A high-level view of your support ecosystem, showing active ticket counts and agent assignments.

<strong>All Tickets Management</strong> — A card-style list featuring color-coded status borders, unique ticket ID chips, and customer data for rapid sorting

<strong>Interactive Chat Bubble</strong> — The frontend floating support form with stacked agent avatars, online status indicators, and department routing.

<strong>Customer Support Portal</strong> — A secure frontend tracking view where users enter their email and ticket number to access their conversation.

<strong>Agent Detail Workspace</strong> — The specialized dashboard for support staff to manage replies, update statuses, and view image attachments.

<strong>Unified Plugin Settings</strong> — Centralized configuration for managing agent profiles, custom display names, and individual avatar uploads.

<strong>Manual Ticket Creation</strong> — The internal interface used to create support tickets on behalf of a client with a dedicated agent assignment picker.