Kadence

I really dd not know how many stars to give this. I’m sure it was full of features. I installed this theme. There was a template that I loved but it was a premium template so I purchased the annual plan but still could not install the template. I just don’t have time to study to learn something that should be intuitive… I wasted several hours trying to make it work. I decided to move on. Customer Service was AI… to get to a real person required research to find what they wanted. It was easier to get my order # from the email and get a refund.

Kadence is trustworthy company. Quick replays, always there for the customers, really good support and products as well.
I am about ten years their customer, dont know exactly, and really only nice words coming out.

Kadence resolved an issue with the mini cart very quickly and provided a php solution that worked great.
thank you!

Kadence’s theme and support are amazing! The theme is flexible and professional, and their team guided me through everything, answered all my questions, and made the whole process stress-free. Highly recommended for anyone using WordPress.

Kadence is a well-built, performant theme and works great for single-site setups. However, the removal (or absence) of Customizer Import / Export in the free version is a significant limitation for developers and power users.

Without a way to export and restore Customizer settings, it becomes unnecessarily difficult to:
– move designs between environments (dev → staging → production)
– back up theme configuration independently of full database backups
– reuse design presets across multiple sites

Other themes manage to provide basic import/export functionality without locking it behind a paid tier, so this feels like an artificial restriction rather than a technical limitation.

I hope Kadence considers reintroducing basic Import / Export for Customizer settings, even in a limited form, as it would greatly improve developer workflow and theme portability.